FAQ

Ecogames are designed to blend fun with learning, providing educational opportunities for learners from 5 to 105 years of age (depending on the game) about environmental conservation, ecosystem exploration, and sustainable living. Through interactive gameplay, players develop critical thinking, problem-solving skills, and a deeper understanding of ecological concepts.

Our various products cater to a wide range of ages. When searching our product catalogue you will be able to select the age range of your choice for recommendations for children aged 6 and up, including games are more suited for older children, teenagers and adults, due to their complexity.

Our games complement STEM subjects like environmental science, geography, and social studies. They can be used as interactive learning tools to reinforce classroom teachings, enhance engagement, and provide practical examples of ecological principles.

We prioritize sustainability in our production processes to the greatest degree possible depending on the production materials available here in Bali where they are produced. Several of our game elements are made using upcycled materials, and we continually assess our supply chain to minimize our environmental impact.

Currently, we offer physical versions of our games. We are also excited to announce that Classroom Kits, which include easy-to-use digital resources, are currently in development. If you are interested in our digital products, please send us an email at hello@ecogames.net, and we'll keep you updated with the latest information.

We welcome collaborations! Educators and activists can join our ambassador program, contribute to game development, or participate in community outreach programs. Contact us for more details on how to get involved.

Yes, we offer workshops and training sessions for educators. These are designed to help teachers integrate our games into their teaching methods effectively and creatively. Contact us for more details.

We offer customization services for our games to align with specific themes, regional environmental challenges, or cultural contexts. Contact us to discuss your requirements and how we can tailor our games to suit your needs.

We support community events and campaigns by providing game sets, educational materials, and in some cases, facilitation by our team members. We're keen to partner with organizations that promote environmental awareness and education!

Playing Ecogames raises awareness and educates players about environmental issues and many of our games are specificially designed to affect behavioral changes for the community of learners that use them. We also collaborate with environmental organizations, donating our games and a portion of our proceeds to support conservation and sustainability projects.

The lifespan of an Ecogame varies but is generally several years with proper care. We do encourage responsible disposal by recycling or donating used games.

Yes! Ecogames is always excited to work with partners and collaborators to get our educational games into the hands of local communities and schools. Feel free to have a look at how our Ecogames collaborations work.

We do! At ecogames we understand that not all projects or schools can afford to buy our games outright so we have the option of renting our games for a specific period of time. If you are based in Bali please feel free to contact our team to discuss your needs.

Most ecogames products are available in English & Indonesian but we are happy to work with clients to translate our games into other languages. Costs for adapting any game(s) into new languages as well as minimum orders for the adapted games apply. Feel free to contact us to discuss your plans and create a quote.

Yes 🙂 all ecogames products are handcrafted with much love and care by local artisans in Bali. As such, you may find some variations in the colour of render in games. We hope you appreciate their uniqueness as much as we do!

When you pre-order a product from Ecogames, the production takes 30 working days after your payment is confirmed. Depending on the complexity and volume of the order, production times can vary. For large or complex orders, our team will provide specific timelines and keep you updated on any changes.

After making a pre-order purchase marked with a "pre-order" ribbon on our website, you'll receive a confirmation email outlining the general production schedule. We strive to fulfill orders as quickly as possible and will notify you of any updates or changes to your order status.

For any questions about the pre-order process or specific items, please contact us at hello@ecogames.net.

If for any reason you are not satisfied with your handcrafted game, please feel free to contact us within 30 days of the date of purchase for a full refund. Eligibility for refunds and exchanges of ecogames products includes: • The game must be unused, and in the original packaging; • The request should be sent together with your receipt or proof of purchase; and • Only regular priced items are refundable, on sale items do not apply. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you on whether the refund is approved. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 weeks. Please note that shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund. Please note that you will be responsible for paying for the shipping costs for returning your item.

Yes we offer discounts for orders of 12 pcs or more. Please feel free to contact our team with your wholesale order requirements.

Yes! Ecogames offers game design services for a wide range of impact oriented organisations, you can learn more about how our game design services work through this link.